Privacy Policy

Effective Date: Tuesday, January 20, 2026

KLG Express, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, services, and SMS communications.

Information We Collect

We may collect the following types of personal information:

Name
Phone number
Email address
Company name
Shipment, load, and delivery details
Communication records (including SMS messages)

Information is collected when you:

Contact us directly
Use our services
Opt in to receive SMS communications
Submit information through our website or forms

How We Use Personal Information

We use personal information to:

Provide trucking and logistics services
Communicate with drivers, employees, and customers
Send operational and service-related SMS messages
Coordinate pickups, deliveries, and load status updates
Respond to inquiries and provide customer support
Comply with legal and regulatory requirements

SMS Messaging & Consent

By providing your mobile number, you consent to receive SMS messages from KLG Express, LLC related to logistics operations, load coordination, delivery updates, and service communications.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or visit https://www.klgexpress.com.

IMPORTANT SMS DISCLOSURE (Carrier Required)

SMS consent is not shared with third parties or affiliates.

Information Sharing

We do not sell, rent, or trade personal information.

We may share information only with:

Service providers necessary to operate our business (e.g., SMS platforms, IT services)
Legal or regulatory authorities when required by law

All service providers are required to protect your information and use it only for authorized purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

Opt out of SMS messages by replying STOP
Request access, correction, or deletion of your personal information
Contact us with privacy-related questions or concerns

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our data practices, please contact us:

KLG Express, LLC
Website: https://www.klgexpress.com
Email: support@klgexpress.com